How will you know your Online Order has been shipped?
As soon as you place an order with InteriorTonic you will receive an email confirmation. Once the order has been processed, you will receive another email confirming dispatch as well as the relevant details for tracking your delivery.
How long until you receive your Online Order?
Depending on your location, delivery will be within 10 to 20 business days for items that are "In stock". Delivery to remote areas may take longer but our aim is to deliver your order as quickly as possible.
We ship internationally but please be advised that shipping times, rates & taxes are dependent on your location. We are not responsible for any additional customs charges or delays.
COVID UPDATE - Due to current global shipping issues there may be delays with your order. If this is a problem please contact our team to discuss because the situation is changing daily and we may be able to work out a more convenient shipping solution for you.
Delivery Services - Courier or Post
Please note for delivery of bulky items to remote areas, we may be required to obtain a quote separately, please contact us directly to place your order.
Note that a signature will be required upon delivery at the nominated address. Delivery will occur between 9:00 am and 5:00 pm Monday - Friday and we are unable provide an exact time prior to delivery as this will depend on our delivery partner, usually https://www.dpd.co.uk
Your Shipping Address
Please make sure that the shipping address is correct as it is difficult and sometimes impossible to redirect orders once they are on their way to you.
Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
InteriorTonic will cover the insurance of your purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by InteriorTonic and transfer of responsibility in the same way.
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